herein known as the "SOP" for Rong Jin Maintenance Services
15th November 2016
NORMAL SERVICE include the following:
Remove fan coil unit cover
Brushing & vacuuming of the cooling unit
Removed drainage tray
Clean & clear the drainage tray
Cleaning of the filters
Brush the blower wheel
Vacuum the drainage pipe
Check any faulty parts
Check cooling system
*** 60 days warranty on workmanship exclude parts for normal service ***
CHEMICAL OVERHAUL include the following:
Dismantle fan coil and (wall mounted and cassette type)
Chemical wash cooling coil
Chemical wash blower wheel
Chemical wash drainage tray
Chemical wash cover
Chemical wash air filter
Chemical wash fan coil body
Vacuum drainage pipe
Check any faulty part
Check cooling system
*** 60 days warranty on workmanship exclude parts for Chemical Overhaul ***
We shall endeavor to be on time for all our servicing appointments. However, delays may occur due to reasons beyond our control. These include adverse weather conditions and vehicular traffic congestion.
In this respect, we appeal to your kind understanding in the appointment delays due to reasons beyond our control.
SERVICE AND SAFETY
We reserve the rights to refuse and decline any services or appointments when we feel that it is life threatening, imminent danger, dangerous and not suitable or unsafe to be carried out by our personnel.
Our Customers are important to us and so are our Staff. While we are committed to serve your customers to the best our ability, we also value our Staff. At Rong Jin Maintenance Services, we dedicate to providing speedy and top quality service within reasonable means. We reserve the rights to refuse or reject service or appointment to customers who are verbally or physically abusive, those who do not comply to normal and regulatory safety requirements and those who do not comply with the stated & agreed terms and conditions of the contract or service agreement.
We seek your kind co-operation, understanding and assistance to improve your experience with our service and our team. Thank you.